TERMS AND CONDITIONS OF USE


1. USAGE REGULATIONS

 

When you, as a customer or any individual or organization, access the website myfarm.asia of Dtrack either as a visitor or as a registered user (collectively referred to as "Customer"), please carefully read the "Terms and Conditions of Use." MyFarm reserves the right to change, modify, add, or remove any content in these "Terms and Conditions of Use" at any time, with or without notice. These changes will take effect immediately upon being updated and posted on the myfarm.asia website. Customers are advised to regularly check the website myfarm.asia for timely updates to these changes.

 

By accessing and/or continuing to use the myfarm.asia website, you indicate that you have read, understood, and agreed to these Terms and Conditions of Use, the Policies, as well as any regulations posted and/or updated on the website from time to time.

 

2. USAGE GUIDELINES

 

When using MyFarm's website, you must be at least 18 years old or access under the supervision of a parent or legal guardian. Customers must ensure they have full civil capacity and the conditions to carry out transactions for purchasing goods under the current laws of Vietnam.

 

MyFarm may collect additional information from you to ensure accurate and efficient order processing.

 

MyFarm will provide an account (Account) for you to purchase products on the myfarm.asia website within the scope of the stated Terms and Conditions of Use.

 

You must register an account with accurate personal information and update it in case of any changes. You are responsible for maintaining the confidentiality of your password and account, and all activities that occur under your account. You must notify Dtrack if your account is accessed without authorization. MyFarm bears no responsibility, direct or indirect, for any damage or loss caused by your failure to comply with the Terms and Conditions of Use.

 

MyFarm strictly prohibits the use of any part of this website's content for commercial purposes or on behalf of any third party without MyFarm's explicit written consent. If you violate any regulations, MyFarm reserves the right to cancel your account without prior notice.

 

During the registration process for website access, you agree to receive promotional emails and notifications from MyFarm's website. If you no longer wish to receive promotional emails, you can opt-out by clicking the link at the bottom of any promotional email.

 

All content on the myfarm.asia website, including customer reviews and feedback, is the property of MyFarm. If MyFarm detects any fraudulent information, Dtrack will lock your account upon discovery or take other legal measures as per Vietnamese law.

 

3. ORDER ACCEPTANCE, PRICING, AND DISCLAIMER

 

MyFarm strives to ensure that information and data are accurate and the quality of the website system is the best. However, there is no guarantee, express or implied, that all information is entirely accurate, suitable, and the latest for specific purposes and within allowable limits at all times.

 

In some cases where errors occur, MyFarm will contact and guide or notify you to cancel the order. MyFarm reserves the right to refuse or cancel any of your orders whether they have been confirmed or not, or whether payment has been made or not, and will not be liable even if the order is canceled, except for refunding the payment if you have paid but have not received the product.

 

Additionally, to ensure fairness for end consumers on myfarm.asia, MyFarm will also refuse orders not intended for personal use, bulk purchases for resale, or any other illegal purposes.

 

MyFarm will not be liable if the purchase process does not go as promised due to force majeure events such as accidents, natural disasters, network errors, strikes, embargoes, changes in government policy, third-party actions (including but not limited to hackers, suppliers, governments, multinational bodies, or local authorities), riots, wars, national emergencies, terrorism, epidemics, fires, technical failures from third parties, public utility interruptions (including power, telecommunications, or internet), shortages or inability to obtain products, materials, equipment, or transportation under force majeure conditions.

 

4. TRANSACTION CHANGES OR CANCELLATIONS

 

You are obligated to provide complete and accurate information when engaging in transactions on the myfarm.asia website. If you provide inaccurate information, MyFarm has the right to refuse the transaction.

 

In any case, you have the right to terminate the transaction by notifying MyFarm via the hotline: 0865.654.165. Please inform of the termination before MyFarm changes the order status to processed.

 

If you have any complaints, MyFarm hopes you will cooperate by providing information about the product status and related transaction details such as order code, order confirmation, purchase invoice.

 

You can exchange or return unused goods according to the return policy so that MyFarm can serve you best.

 

5. BRAND AND COPYRIGHT

 

All intellectual property rights (registered or unregistered), content, information, data, including but not limited to designs, logos, icons, texts, graphics, software, images, videos, music, sounds, software compilations, source codes, and basic software are the property of MyFarm. All content, information, data on the myfarm.asia website is protected by Vietnamese copyright law and international conventions. All rights are reserved.

 

If you use any information or data on the myfarm.asia website for commercial purposes without permission from MyFarm or MyFarm's licensors, or if you print, copy, or download any part of the myfarm.asia website and violate the Terms and Conditions of Use, you must return or destroy the copies of the created data in any form and be legally responsible for the violation according to the law.

 

6. GOVERNING LAW AND DISPUTE RESOLUTION

 

Any claims or disputes arising from the conditions, terms, and content of this website will be governed by the laws of Vietnam and resolved at a competent court in Vietnam.

 

7. EXCEPTION

 

If any terms or content are deemed inappropriate or invalid for any reason according to the law, those terms or content will be adjusted in accordance with the law or excluded, and the remaining terms and content in the Terms and Conditions of Use will remain in effect.

 

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MyFarm - Sow Trust, Share Prosperity

A hands-on experience program where you grow trees or raise animals together with farmers at an affordable cost, while receiving high-quality products.

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DTRACK TECHNOLOGY AND SERVICE CO.,LTD

LogoRegistered Address: 1st Floor, International Plaza Building, 343 Pham Ngu Lao Street, Ben Thanh Ward, Ho Chi Minh City, Vietnam

LogoContact address: 284/11 Luy Ban Bich, Tan Phu Ward, Ho Chi Minh City, Viet Nam

LogoLam Đong Office: 87 Van Hanh, LangBiang - Đa Lat Ward, Lam Đong, Vietnam

LogoĐong Nai Office: Bau Phung hamlet, Phu Ly Ward, Dong Nai, Vietnam

Business Registration Certificate: No. 0317537788 issued by the Department of Planning & Investment of Ho Chi Minh City on October 26, 2022.


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